MYFIT - Privacy policy

Welcome to MYFIT LUX.

Protecting your personal data is of utmost importance to us. This Privacy Policy explains how we collect, process, and secure your information in compliance with Kenyan law. By accessing or using our platform, you agree to these terms.

1. Information We Collect

We collect the following types of data:

Personal Identification Information: Name, email address, phone number, date of birth.
Account Details: Passwords or PINs used for secure login.
Payment Information: Credit/debit card details, processed securely via PCI-compliant systems.
Usage Data: Device information, browsing activity, and interaction with our website.

This data is collected to deliver personalized services, process transactions, and enhance the user experience.

2. How We Use Your Information

The data we collect is used for:

Service Delivery: Facilitating transactions, processing orders, and providing tailored recommendations.
Communication: Sending updates, marketing emails (where consented), and resolving customer inquiries.
Analytics and Improvements: Tracking website usage to improve functionality and user experience.
Legal Compliance: Ensuring compliance with applicable laws and protecting against fraud.

3. Sharing Your Information

We do not sell or share your data with third parties without your explicit consent. However, your data may be disclosed in the following cases:

To Service Providers: Trusted third parties assisting with payment processing, email communication, or analytics under strict confidentiality agreements.
To Comply with Legal Obligations: As required by Kenyan law, including during investigations or audits.

4. Cookies and Tracking Technologies

Cookies are small text files stored on your device to improve usability and remember preferences.

You can manage or disable cookies through your browser settings, but this may impact website functionality.

5. Data Security

We use advanced security measures, including SSL encryption, secure servers, and regular vulnerability assessments, to safeguard your data.

While we strive for full protection, no system can guarantee absolute security. Users must ensure secure access to their accounts by maintaining the confidentiality of passwords and PINs.

6. Your Rights Under Kenyan Law

You have the following rights regarding your data:

Access: Request details of the data we hold about you.
Correction: Amend inaccurate or incomplete information.
Deletion: Request data erasure where applicable.
Objection: Opt out of specific data processing activities.

To exercise these rights, contact us at hello@myfit.co.ke with your request. We will verify your identity and respond within 30 days.

7. Data Retention

We retain personal data only as long as necessary for the purposes stated or as required by law. Unnecessary data is securely deleted or anonymized.

8. Policy Changes

This Privacy Policy may be updated periodically to reflect changes in regulations or our practices. We will notify users via email or a prominent notice on our website.

9. Data Deletion Policy

At MYFIT LUX, we respect your right to privacy as outlined in the 2010 Constitution and the Data Protection Act of 2018. You have the right to request the deletion of your personal data from our systems at any time.

To exercise this right, please email us at hello@myfit.co.ke with the subject line "Data Deletion Request," and include your name and account details (email and phone number) for verification. We will process your request within 30 days as required by law.

Thank you for trusting us with your data.