Here at MYFIT, we care about you. We are committed to ensuring that any information you share with us is stored securely and used only how you let us use it. The security of your personal information is a top priority for us. In this document, we explain how we collect, store and use the personal information you share with us. We also explain where and when we use your personal information. It is important for you to understand that none of the personal information you trust us with will ever be misused or shared with unauthorized persons. This privacy policy is applicable to all entities that interact with any of our products, services or staff. Use of third party applications or services on any of our products or services is subject to those third parties’ privacy policies or terms and conditions and as such, MYFIT will not be held responsible for what they choose to do with the data you share with them.

Personal information is any information that you share with us to enable us to provide our services to you, it includes your gender, full name, email address, password, photograph of yourself, your phone number and any other information we may request you to provide us with to facilitate production of services to you. The personal information is used to provide you with services or communicate with you when necessary. During purchase, MYFIT will request for your payment information strictly through our verified website. We will never request for your payment information through phone calls or email addresses. Our website can only be accessed via www.myfit.co.ke or its sub-domains. Additionally, we may request the following information from you when you access a feature that requires it:

1. Your location
2. Your date of birth

If you decide to allow a third party application to process data from our website on your behalf, additional data about you that you will be notified about might be accessed from the third parties during verification of authenticity.

Your information is used to enable us provide tailored services for you. To provide you with a customized experience on our website, we keep track of certain activities like the items you view, add to cart, save for later, how many times you view the items, the last time you logged on to the website or the browser you use to access our website. All the information or activities we collect and store about you are used to provide you with the best possible online shopping experience.

On certain occasions, your personal information might be shared with select third parties. In cases where you opt to share your personal information with third parties, the information will be shared as required. However, MYFIT will not share your personal information with anyone without your consent. In special cases where national security is involved, we might be obligated to share your data with the state without your consent if the state deems you a threat to national security and requests for any data we have stored about you in our systems.

A cookie is a file created by a browser and stored locally in a client computer and is used to store session information about a client with the server. MYFIT uses cookies to provide you with a tailored online shopping experience. This means that even if you do not have a valid account with us, we will use cookies to place a unique identifier on you and use it to customize your shopping experience by keeping track of the things you view and managing a cart for you.

Any personal information you share with us is stored on secure servers and encrypted with whichever encryption algorithm MYFIT sees fit to keep your data at any time. Additionally, your personal information is transmitted on secure protocols that are encrypted and digitally signed to prevent eavesdropping by hackers and other malicious software. MYFIT also employs a plethora of internal measures to ensure that your personal information does not get stolen through attacks like:

1. Cross-Site Request Forgery (CSRF)
2. Cross Site Scripting (XSS)

To ensure we protect your data, it is also important for you to ensure that you maintain complete privacy of any Personal Identification Numbers (PINs) and One Time Pins (OTPs) that we send you and Passwords that you set when you create your account with us.

It is important for you as our customer to understand that despite sharing your personal information with us, you still have control over what we do with that information and when we do it. Below is a list of rights that you have over your data in accordance with the Data Protection Bill (2018) of the Kenyan Constitution of 2010:

1. The right to be informed of the use of your personal information.
2. The right to access your personal information in our possession.
3. The right to object to the collection of all or part of your personal information.
4. The right to correct false or misleading data about you in our possession.
5. The right to delete false or misleading data about you in our possession.

Any changes to our privacy policy will be communicated to you via email or phone. Your continued use of any of our products or services or interaction with any of our staff directly or indirectly after reading our privacy policy or an updated version of it means that you agree to adhere to the privacy policy. If you have any concerns or would like to have some parts of the privacy policy clarified to you, please contact us through help@myfit.co.ke or any of our official social media pages, they are:

1. www.twitter.com/myfit_ke
2. www.facebook.com/myfit.co.ke
3. www.instagram.com/myfit.co.ke